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COMPLIMENTARY EXCESS PROTECT

JAGUAR EXCESS PROTECT

When you purchase a new, or an Approved Used Jaguar and apply for our Complimentary Driveaway Insurance, we give you a complimentary Excess Protect* voucher worth up to £250. Excess Protect* reimburses you up to £250 for any excess payment made under your motor insurance policy, to alleviate the financial impact of a motor accident.

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COMPLIMENTARY DRIVEAWAY INSURANCE

When you buy a new or approved used Jaguar, you receive Complimentary Driveaway Jaguar Insurance* and a quote to upgrade to annual Jaguar car insurance. Ask your retailer for details or call
0330 102 7845.
For no extra charge, you can add your spouse or civil partner to your Driveaway insurance, providing they live at the same address. Just call us on 0330 102 7845.

IMPORTANT – HOW TO CLAIM

Following an accident, you must call Jaguar Excess Protect first before your motor insurer on 0330 100 8702 in order to have your excess charges reimbursed under Excess Protect*. Please note that if you call your insurer first this policy will not be able to reimburse you.

The specialist Jaguar team will take care of the insurance claim service for you and ensure your vehicle is repaired at a Jaguar approved bodyshop using genuine Jaguar parts. You will also have use of a free courtesy car for the duration of the repair.

COMPLIMENTARY EXCESS PROTECT*

The excess on any car insurance policy is the sum you have agreed to pay your car insurer before they pay out on your claim. If, for example, the excess you have agreed is £350, your complimentary Jaguar Excess Protect* reduces your costs to just £100, irrespective of the insurer you have chosen.

Jaguar Excess Protect* also covers additional excess charges imposed by some insurers, typically £200, if you choose to have your vehicle repaired at a Jaguar approved bodyshop, and not your insurer’s recommended repairer.

*JAGUAR EXCESS PROTECT VOUCHER TERMS AND CONDITIONS 

  • The Free Excess Protect Voucher is available to customers who purchase a new or approved used Jaguar from a Jaguar retailer and who also apply for Free Driveaway Insurance.
  • The voucher is valid for one year from its registration. Only one voucher can be issued per vehicle. The voucher can only be used once.
  • The voucher only applies when the claim is reported to, accepted and managed by Jaguar Excess Protect and the accident repair is carried out at a Jaguar Approved Bodyshop.
  • To redeem the voucher you must call the dedicated Jaguar Excess Protect hotline first on 0330 100 8702 after a vehicle accident, whoever you are insured by. If you call any other Jaguar number or your insurer without our instruction the voucher will be void.
  • Where we accept and complete the vehicle repair, we will pay up to £250 cash back towards any policy excess paid by you. You will be required to pay the repairer your applicable Motor Insurance Policy Excess. The repair cost must be settled by your insurer. Once the repair is completed and your insurer has settled the claim we will refund you £250 or the value of your excess whichever is the lower. You will need to provide proof that you have paid your excess in order to claim under the voucher. Nothing in this offer obliges us to accept any vehicle for repair. The voucher is not valid if your vehicle is deemed a total loss.
  • Where we manage the vehicle repair, we will do so in conjunction with your motor insurer if the accident was your fault, or the other driver’s insurer if they were at-fault and if they have accepted liability.
  • Accident recovery is provided when you call us first on the dedicated Excess Protect number and we handle your insurance claim on your behalf. If you cancel the recovery of your vehicle you will be liable for any cancellation charges incurred, or if your insurer rejects your claim you will be liable for any recovery costs incurred.
  • A courtesy car is provided subject to availability when you call us first and your car is repaired by a Jaguar approved repairer. It is not available if you are claiming on Jaguar Free Driveaway Insurance or Get Me Home Cover. The voucher is not valid for standalone glass claims.

  • This offer may be withdrawn at any time.


The Jaguar Excess Protect Voucher and service are provided by Verex Assistance UK Ltd registered in England and Wales Company No.05687158, Batchworth House, Church Street, Rickmansworth, Herts WD3 1JE which is regulated by the Claims Management Regulator in respect of regulated claims management activities.