Given the current climate, some of our services have had to be adjusted to ensure the best possible safety for our customers and our team. Please see the best method of contact below, along with the days and times that our Customer Experience Centre phone lines are open.
CUSTOMER EXPERIENCE CENTRE
Phone Lines Open; Monday - Thursday 09:00 - 15:30
Phone: 0345 303 2303
Abbey Road, Whitley
Email Hours: Monday - Friday 08:00 - 16:30
SV and Classic Contact:
To contact us about Special Vehicles and Land Rover Classic.
Phone: 01926 691 796
Jaguar Warranty Queries
Phone: 0345 303 2303
Phone: 0800 246 844
Open 24 hours a day, 365 days a year.
FLEET & BUSINESS:
Phone: 0845 600 2214
Lines open: 08:00 - 17:00
Sales and Renewals
Phone: 0330 102 7845
Mon–Thurs 08:30 – 19:30
Fri 09:00 – 18:00
Sat 09:00 – 17:00
Claims and Accident Helpline Phone: 0330 100 8702 (24 hours)
Phone: 0330 100 0471
Mon – Fri: 09:00 – 17:30
JAGUAR FINANCIAL SERVICES
St William House,
Phone: 0344 824 4712
Please quote your agreement number in any correspondence with us.
GET THE SUPPORT YOU NEED
So we can direct you quickly to the right place, please choose from the options below
THE MOTOR OMBUDSMAN OF PRACTICE
THE MOTOR OMBUDSMAN OF PRACTICE FOR NEW CARS
Jaguar Land Rover Limited is subscribed to The Motor Ombudsman of Practice for New Cars. Our retailer network subscribe to The Motor Ombudsman of Practice for Service and Repair. If you are a customer and you are unsatisfied with the outcome of a dispute in relation to the New Car Code, The Motor Ombudsman can provide a CTSI certified Alternative Dispute Resolution service.
Details of this service can be found at: https://www.themotorombudsman.org/.
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If you need to make a claim for repairs under the terms of the Manufacturer’s Warranty, just visit your Jaguar Approved Service Centre.