CUSTOMER EXPERIENCE CENTRE
Abbey Road, Whitley
Phone: 0345 303 2303
Customer Service Centre opening hours:
Mon - Fri: 08:00 - 18:00
Saturday: 08:00 - 17:00
Sunday: 10.00 - 16.00
Contacting us from outside the UK? Please visit our global contact us page.
JAGUAR FINANCIAL SERVICES
St William House,
Phone: 0344 824 4712
Please quote your agreement number in any correspondence with us.
Phone: 0800 246 844
Open 24 hours a day, 365 days a year.
Jaguar Approved Warranty Administration
Phone: 0344 573 8065
JLR SPECIAL OPERATIONS ENQUIRIES:
Phone: 0203 601 1544
FLEET & BUSINESS:
Phone: 0845 600 2214
Lines open 08:00 - 17:00
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THE MOTOR OMBUDSMAN OF PRACTICE
THE MOTOR OMBUDSMAN OF PRACTICE FOR NEW CARS
Jaguar Land Rover Limited is subscribed to The Motor Ombudsman of Practice for New Cars. Our retailer network subscribe to The Motor Ombudsman of Practice for Service and Repair. If you are a customer and you are unsatisfied with the outcome of a dispute in relation to the New Car Code, The Motor Ombudsman can provide a CTSI certified Alternative Dispute Resolution service.
Details of this service can be found at: https://www.themotorombudsman.org/.