CONTACT US
LIVE CHAT
The quickest way to reach us is to chat with us online.
Select the live chat button at the bottom right of your screen.
Open Monday - Friday: 8am - 4:45pm
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GENERAL ENQUIRIES
Contact us Monday – Friday: 08:00 – 15:00.
Call 0345 303 2303 or get in touch through our social channels.
ROADSIDE ASSISTANCE
In the event of an emergency that requires Roadside Assistance, please get in contact with us: 0330 053 0412
INCONTROL
For more information about setting up or managing InControl please visit our InControl section. If you're having trouble, our agents are available Monday - Friday: 08:00 – 17:00.
FINANCE AND INSURANCE
FINANCIAL SERVICES TEAM
For questions relating to your existing car finance, such as your settlement figure and how to pay it off, please contact our Client Relationship Team:
Phone: 0344 824 4712
Mon to Fri: 08:30 - 18:00
Saturday: 09:00 - 13:00
INSURED YOUR CAR FROM 17 OCTOBER 2023
If you insured your car after 17th October 2023, get in touch on the following numbers:
Jaguar Client Care: 0330 912 7716
Jaguar Claims: 0330 912 7717
Jaguar Accident Assistance: 0330 912 7719
INSURED YOUR CAR BEFORE 17 OCTOBER 2023
If you insured your car before 17th October 2023, contact Jaguar Insurance for support.
Jaguar Insurance: 0330 102 7845
OUTSIDE OF THE UK?
If you're based outside of the UK, then we may not be able to answer your questions. Find your local site to get in contact with your local team for support.
THE MOTOR OMBUDSMAN OF PRACTICE
Jaguar Land Rover Limited subscribe to the Motor Ombudsman of Practice for Service and Repair. If you are a customer and you are unsatisfied with the outcome of a dispute in relation to the Service and Repair Code, The Motor Ombudsman can provide a CTSI certified Alternative Dispute Resolution service.
THE MOTOR OMBUDSMAN OF PRACTICE
Jaguar Land Rover Limited subscribe to the Motor Ombudsman of Practice for Service and Repair. If you are a customer and you are unsatisfied with the outcome of a dispute in relation to the Service and Repair Code, The Motor Ombudsman can provide a CTSI certified Alternative Dispute Resolution service.