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PIVI START UP GUIDE

1. ACTIVATE YOUR INCONTROL ACCOUNT

To benefit from your Jaguar’s connected services and subscriptions, you will need to set up your InControl account and register your vehicle. This happens on the Jaguar InControl website.

Your InControl Services will not be active until you have created an account and completed all of the below steps.

2. SET UP YOUR INFOTAINMENT SYSTEM

FOLLOW THE START-UP WIZARD

The Start-Up Wizard allows you to easily configure and setup your Infotainment system, including the pairing of phones and setting radio preferences.

If your vehicle is equipped with Pivi Pro1, on your first use of the vehicle, you will be able to create a profile linked to your InControl account, enabling a variety of additional connected services and applications.

CHECK CONNECTED SERVICES ARE ACTIVATED

Once you have successfully completed InControl setup, your active services will be confirmed by email.

Next time you start up your vehicle, the lights on the SOS Emergency Call and Optimised Jaguar Assistance buttons should be illuminated.

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3. CONNECT YOUR APPS AND DEVICES

  • CONNECT YOUR APPS

    From Pivi Pro’s app drawer, select the ‘Connect Accounts’ icon and search for the app you want to connect. You can either scan the QR code with your smartphone or select ‘Email Me’ to send a link of the login site to your email.

    Once connected, you can immediately start using the service in your vehicle. Linked services will appear as an icon in the app drawer, as a media source in the media player or as an active calendar within the Agenda app.

  • CONNECT YOUR SMARTPHONE

    For Apple CarPlay®3, ensure you have the latest version of iOS installed and Siri ® enabled on your iPhone. For Android AutoTM 4, ensure you have the latest Android Auto app installed and Google voice assistant enabled on your Google device. Connect your device to the interface panel in the centre console storage compartment using a certified USB cable.

CONTROL YOUR VEHICLE REMOTELY

Monitor your Jaguar’s health and status from your smartphone with the Remote App and your existing login credentials. If you have registered for Secure Tracker, you’ll need Remote App to receive theft alerts.

Please note, the Remote App features can only be used once you have activated your InControl account via the InControl website. The connecting/disconnecting of vehicles and linking of 3rd party accounts (such as Spotify) is not possible within the Remote App and must be done via the InControl website.

4. KEEPING YOUR INFOTAINMENT UP TO DATE

  • SOFTWARE UPDATES

    Using your Jaguar’s built-in data connection, the latest software can be downloaded automatically at no cost. Updates can be scheduled up to two weeks in advance at a time that is convenient for you.

  • MAP UPDATES

    With a valid Connected Navigation Subscription in place, maps will be downloaded and updated for you automatically. Should a manual update be required, please click the link below.

IGUIDE

The Jaguar iGuide app is your digital owner’s manual, helping you get to know your new Jaguar quickly.

5. FAQS

  • HOW DO I UPDATE THE NAVIGATION SYSTEM MAPS?

    As long as there is an active connected navigation subscription1, maps will be updated automatically. A connected navigation subscription is usually included for the initial warranty period, renewal of the subscription allows for continued automatic map updates.

  • HOW MANY BLUETOOTH DEVICES CAN BE CONNECTED OR PAIRED?

    A total of 10 Bluetooth devices can be paired, with two devices being paired at the same time – these can be phones or media devices. The first device paired to Pivi/Pivi Pro1 will be designated as your primary device. This can be changed in the settings by going to Settings > All > Connectivity > Bluetooth > and click on the device you wish to change.

  • HOW DO I RENEW INCONTROL SERVICES?

    When your InControl services reach their expiration date, you will receive an email with a link for you to renew InControl services. If you have not received this email or if the link has expired, please contact Customer Services.

  • HOW DO I REMOVE PERSONAL DATA?

    Before you sell your vehicle on, you will need to delete your vehicle data from your InControl account. Log into the InControl portal, select ‘Vehicle Setting’ on the right-hand side and select the ‘Remove Vehicle’ menu. Click on ‘Remove Vehicle’ to remove all vehicle data from your InControl account. You will be asked for your InControl account password. In Pivi/Pivi Pro1, go to Settings > All > Profile Settings to select a profile to delete. If you have recently purchased a used vehicle, please contact the Retailer.

  • DO I NEED TO PROVIDE A MOBILE DATA SIM CARD?

    No, your vehicle comes with an embedded SIM card which allows the use of:

    1. Connected Navigation1 system’s connected features/services
    2. Wi-Fi Hotspot6
    3. Online Pack2 features/services

    These services require a valid subscription to be in place. Mobile data is included in the subscription, so no additional contracts or SIM cards are required as long as the subscription is running.

  • HOW DO I SELECT DIFFERENT MAP VIEWS IN THE VIRTUAL INSTRUMENT DISPLAY?

    To change the layout of the Interactive Driver Display, access the settings through the steering wheel. Additional Driver Display preferences may also be available depending on the vehicle. These can be accessed from the main Pivi Pro Settings > Navigation > Driver Display.


Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.


In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.


Pivi and InControl features, options, third party services and their availability remain market dependent – check with your Jaguar Retailer for local market availability and full terms. Certain features come with a subscription which will require further renewal after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected.


Apple CarPlay is a Trademark of Apple Inc. Apple Inc end-user terms may apply.


Android Auto is a Trademark of Google LLC.


1Connected Navigation will require further subscription after the initial term advised by your Jaguar Retailer.
2Fair use policy may apply. Standard 1 year subscription, which can be extended after the initial term advised by your Jaguar Retailer.
3Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see https://www.apple.com/uk/ios/feature-availability/#apple-carplay for more information.
4Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see https://www.android.com/auto/ for more information.
5Remote contains subscription services that can be extended after the initial term advised by your Jaguar Retailer. The Remote App will need to be downloaded from the Apple App Store/Google Play Store.
6Fair use policy applies. After 20GB of data is used within a month, data speeds and functionality on vehicle may reduce for the rest of the month.

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