USING YOUR EMERGENCY AND SECURITY FEATURES
Convenience and confidence. Your Jaguar’s security features are a seamless combination of in-cabin technology and your connected Remote app.
EMERGENCIES AND ROADSIDE ASSISTANCE
Please note, these services require an active InControl1 account and Remote2 subscription.
MAKING AN OPTIMISED ASSISSTANCE CALL
1. In the event of a breakdown or vehicle accident press and release the button cover located on the left side of the overhead console.
2. Press the button for 2 seconds to initiate a call to Jaguar Assistance.3
3. The call is connected when a member of the Jaguar Assistance team can be heard. The location of your vehicle will automatically be sent to the Jaguar Assistance team who will send roadside assistance or connect you to Jaguar Accident Assistance as required.
4. Push the button cover back after use.
MAKING AN SOS EMERGENCY CALL
1. In an emergency situation, press and release the button cover located on the right side of the overhead console.
2. Press the button for 2 seconds to initiate an emergency call.3
3. The call is connected when a member of the emergency response team can be heard. The location of your vehicle will automatically be sent to the emergency response team.
4. Push the button cover back after use.
SECURE TRACKER AND SECURE TRACKER PRO FEATURES
Please note, these services require an active InControl account and Secure Tracker or Secure Tracker Pro subscription.
THEFT ALERT
If an automatic theft alert has been triggered for your vehicle, you will be presented with a Theft Alert screen on the Remote app or receive an SMS. For security purposes, all the features on the Remote app will be disabled.
Secure Tracker Pro goes even further by integrating authentication technology into the key fob. You will be alerted if the car is started by means other than with the authorised key. Secure Tracker and Secure Tracker Pro are accredited and certified in certain markets. Contact your local Retailer for more information
Please note, these services requires an active InControl account and Secure Tracker or Secure Tracker Pro subscription.4
GUARDIAN MODE*
Alerting you to any unauthorised interaction with your vehicle Guardian Mode gives you additional peace of mind from anywhere in the world.
To activate Guardian Mode5 via your Remote app, simply select the ‘Security’ button from your homepage > toggle switch to select ‘Guardian Mode’ and turn it on. If any alerts occur during a selected time period, a notification will be sent direct to your mobile.
* Currently only available in certain markets
ACCREDITED SECURITY TECHNOLOGY
industry benchmark for vehicle security systems. Secure Tracker and Secure Tracker Pro are Thatcham compliant. Having them activated may reduce your insurance premiums.
BEFORE TRANSPORTING OR SERVICING YOUR VEHICLE
TRANSPORT MODE*
Tow or transport your vehicle without a theft alert being triggered. Activated from the Remote app or My Jaguar Incontrol website, Transport Mode will deactivate automatic theft notifications for 10 hours while the engine is off.
Transport Mode can be set for a pre-designated time period of up to a maximum of 72 hours.
SERVICE MODE*
Service Mode must be switched on when taking your car for a service to prevent a theft alert being triggered. Service Mode can be enabled from the Remote Smartphone App or My Jaguar Incontrol website. Once switched on, the car will not send automatic theft notifications for 10 hours.
Service Mode can be set for a pre-designated time period of up to a maximum of 72 hours.
ACTIVATE YOUR INCONTROL ACCOUNT
To benefit from your Jaguar’s connected services and subscriptions, you will first need to set up your infotainment system and create an InControl account.
*If your vehicle needs to be put in Transport Mode or Service Mode for more than 10 hours, please contact the Tracking Call Centre to request assistance.
1InControl features, options and their availability remain market dependent - check with your Retailer for local market availability and full terms. Certain features require an appropriate SIM with a suitable data contract which will require further subscription after the initial term advised by your Retailer. Mobile connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. Full terms and conditions can be found here (link to global/local InControl t’s and c’s)
2InControl account required. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
3Dependent on network connectivity
4InControl Remote, Secure Tracker or Secure Tracker Pro subscription and InControl account required. Secure Tracker and Secure Tracker Pro services need to be activated and the vehicle must be in an area with network coverage. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.
Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.
In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times.
Compatible smartphones only.
5Guardian Mode requires an internet connection, InControl account and Secure Tracker subscription. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.