PIVI PRO
CONNECTED NAVIGATION
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I do not have an InControl account:
To renew your Connected Navigation Service, you are required to have an InControl account. To create an account and to find out more about InControl visit the InControl help pages.
Once you have registered for an InControl account you will receive Connected Navigation renewal emails at 60, 30 and 7 days prior to service expiry. You will also receive renewal emails on the day and the day after expiry. Follow the instructions in your renewal email to renew the in-vehicle Connected Navigation Service.
If your Connected Navigation Service has already expired, then contact us to learn how to renew your Connected Navigation Service. -
I have an InControl account:
If you have an active InControl account, you will have been notified by email how to renew your in-vehicle Connected Navigation Service. Please review your InControl registered email account and follow the instructions provided.
If you have not received an email notifying you of how to renew your Connected Navigation Service then contact us.
To find out more about the InControl account visit the InControl help pages.
To find out more about the benefits of a having the Connected Navigation Service then visit the Connected Navigation FAQs. -
I do not wish to renew the Connected Navigation Service:
If you do not want to renew your Connected Navigation Service then your in-vehicle Navigation will continue to work for route guidance but will not benefit from the advanced connectivity features.
With a valid Connected Navigation Subscription in place, maps will be downloaded and updated for you automatically. Should a full update be required please follow the process below.
- FIND YOUR VEHICLE
- CHOOSE & DOWNLOAD MAPS
- COPY TO USB
UPDATE YOUR MAPS
BEFORE YOU START
FIND YOUR VIN NUMBER
Your Vehicle Identification Number (VIN) can be found in the lower left hand corner of your vehicle’s windscreen.
INSTALL THE MAP DOWNLOADER APP
To complete map updates, you will need to ensure the latest Map Downloader App is installed onto your desktop or laptop, versions for both Apple and PC are available. Maps cannot be updated using a tablet or smartphone.
HAVE A USB STICK READY
Dependent on region, map downloads can require as much as 20-30GB. USB 3.0 USB sticks are recommended. Note: FAT32 or NTFS formats are supported, not exFAT.
INSTALL THE MAP DOWNLOADER APP
To complete map updates, you will need to ensure the latest Map Downloader App is installed onto your desktop or laptop, versions for both Apple and PC are available. Maps cannot be updated using a tablet or smartphone.
FIND YOUR VIN NUMBER
Your Vehicle Identification Number (VIN) can be found in the lower left hand corner of your vehicle’s windscreen.
HAVE A USB STICK READY
Dependent on region, map downloads can require as much as 20-30GB. USB 3.0 USB sticks are recommended. Note: FAT32 or NTFS formats are supported, not exFAT.
For further assistance you can contact your local Retailer.
FIND A RETAILERSelect your preferred location
DOWNLOAD SUCCESSFUL?
Please connect the USB stick to your vehicle’s user interface panel. Once connected follow the onscreen prompts to transfer the updated maps to the vehicle.
DIDN'T WORK?
Please check you have downloaded the latest version of the Map Downloader app.
Or, try the download again?
Your retailer can also help with any installation issues.
FIND A RETAILERPLEASE NOTE
- Functional