USING YOUR EMERGENCY AND SECURITY FEATURES

Convenience and confidence. Your Jaguar’s security features are a seamless combination of in-car technology and your Remote App.

EMERGENCIES AND ROADSIDE ASSISTANCE

  • Optimised Assistance Call Button

    MAKING AN OPTIMISED ASSISTANCE CALL

    1. In the event of a breakdown, press and release the button cover located on the left side of the overhead console.
    2. Press the button for 2 seconds to initiate a call to Jaguar Assistance.
    3. The call is connected when a member of the Jaguar Assistance team can be heard. The location of your vehicle will automatically be sent to the Jaguar Assistance team who will send roadside assistance.
    4. Push the button cover back after use.

  • SOS Button

    MAKING AN SOS EMERGENCY CALL

    1. In an emergency situation, press and release the button cover located on the right side of the overhead console.
    2. Press the button for 2 seconds to initiate an emergency call.
    3. The call is connected when a member of the emergency response team can be heard. The location of your vehicle will automatically be sent to the emergency response team.
    4. Push the button cover back after use.

SECURE TRACKER AND SECURE TRACKER PRO

THEFT ALERT

If an automatic theft alert has been triggered for your vehicle, you will be presented with a Theft Alert screen on both the InControl Remote App and the InControl website. For security purposes, all the features of the website and the app will be disabled.

Secure Tracker Pro takes this even further and integrates authentication technology into the key fob, preventing any non-authorised keys from gaining access to the car.

INSURER-ACCREDITED TECHNOLOGY

Jaguar Secure Tracker is Thatcham Category 6 compliant and Secure Tracker Pro is Thatcham Category 5 compliant. Having them activated on your vehicle may qualify you for a discount on your insurance premium.

BEFORE TRANSPORTING OR SERVICING YOUR VEHICLE

  • Transport Mode

    TRANSPORT MODE*

    Tow or transport your vehicle without a theft alert being triggered. Activated from the Remote Smartphone App or the InControl website, Transport Mode will deactivate automatic theft notifications for 10 hours while the engine is off. All other theft notifications remain active.

  • Service Mode

    SERVICE MODE*

    Service Mode must be switched on when taking your car for a service to prevent a theft alert being triggered. Service Mode can be enabled from the Remote Smartphone App or the InControl website. Once switched on, the car will not send automatic theft notifications for 10 hours.

*If your vehicle needs to be put in Transport Mode or Service Mode for more than 10 hours, please contact the Tracking Call Centre to request assistance.

Secure Tracker and Secure Tracker Pro services need to be activated, and the vehicle must be in an area with network coverage.​

Secure Tracker and Secure Tracker Pro will require further subscription after the initial term as advised by your Jaguar Retailer.