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Jaguar wants to assure you that every precaution is being taken to protect the health and safety of you and our employees during this extraordinary period.

As the circumstances involving COVID-19 and Jaguar evolve, we will update you with relevant information here.


    In light of the latest government advice, we are delighted to welcome you back into our Retailer showrooms for private, socially-distanced appointments. Please view your local Retailer’s opening information before booking an appointment.


    See the latest updates relating to vehicle MOTs, servicing and maintenance.
    Plus, FAQs for our financial services.


With your safety in mind, we’ve adapted our Retailer experience to allow you to browse vehicles, speak to a Jaguar expert and even order your new vehicle on demand.


    Get acquainted with your perfect Jaguar with our vehicle walkaround videos, online Retailer consultations and socially-distanced showroom appointments.


    Get behind the wheel of a Jaguar with an unaccompanied test drive in accordance with the government’s latest COVID-19 regulations.


    Get a competitive part exchange valuation, apply for finance and order your new Jaguar straight from your laptop.


    When the time comes to collect your new Jaguar, we guarantee the strictest of social-distancing and hygiene standards, including a contactless handover.


Our UK Customer Experience Centre phone lines are currently not in operation. However, we can outbound call and email our customers. Please contact us on the following email address and we'll get back to you as soon as possible.


*This guidance is not intended to cover situations where a person with suspected coronavirus (COVID-19) has been in contact with your vehicle. If you suspect that a person with COVID-19 has been in contact with your vehicle we recommend that you follow the official government guidance: COVID-19: cleaning in non-healthcare settings.

This guidance has been prepared for routine cleaning of vehicles where there is no reason to suspect a person with COVID-19 has been in contact with it. Jaguar Land Rover has taken all reasonable care in the preparation of this video, but neither Jaguar Land Rover nor any individual contributors accept liability for any loss or damage (other than for liability that cannot be excluded at law).