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EXISTING CUSTOMERS
COVID-19 INFORMATION

This section of our website explains the support we can provide to you, and answers the key questions about our services during this disruptive time.

SERVICES OPERATING WITHIN THE LATEST GOVERNMENT GUIDELINES

  • SERVICING AND MOT

    If your vehicle is due its MOT or a service, please contact your local Retailer or book online to make an appointment.

  • MAINTENANCE

    All Jaguar Maintenance facilities remain open as usual. Please contact your local Retailer to make an appointment.

  • ROADSIDE ASSISTANCE

    Members of Jaguar Roadside Assistance can still call for breakdown and roadside assistance 24 hours a day, 7 days a week.

    Calls within UK and Continental Europe: 0800 246 844

FINANCE CUSTOMERS

If your income or financial circumstances have been impacted by COVID-19, we have a range of options to help you.

MAINTAINING YOUR VEHICLE FOR ESSENTIAL TRAVEL

To ensure your Jaguar operates efficiently and to prepare for returning to more frequent travel patterns, there are a few simple steps you can follow.

  • MAINTAINING YOUR BATTERY

    To build up sufficient charge in your battery, it is recommended that you turn on your vehicle once every seven days. In the first instance, start your vehicle for a 30-second period, with the heat in the cabin set to 22 degrees. Repeat this process for 15 minutes, in the weeks thereafter.

  • MAINTAINING YOUR BRAKES

    After extended periods of no use, we recommend gently applying the brakes when driving your vehicle again for the first time. This will help to remove any surface corrosion that may have built up on the brake discs.

  • CHECKING YOUR TYRES

    To avoid flat spots developing and ensure your tyres remain sufficiently inflated, check the tyre pressure against those listed in your vehicle manual. We also advise adjusting the parking position of your Jaguar by ¼ of a wheel turn once every 14 days.

CLEANING YOUR VEHICLE DURING COVID-19